Security / Technology

   

Security and Protection of your Data at OPOC.us

Today, more than ever, data protection is a major priority. Maintaining HIPAA, Federal Patriot Act, and ERISA compliance on your behalf is a top priority at OPOC.us. To make sure that only authorized individuals and our associates are on our campus (where your data/files exist) we strictly monitor who is coming and going from the facility.  All of our associates are admitted to our facility via state-of-the-art Biometric Identity Confirmation Technology.  Entry is validated only by a combination of who the person is (fingerprint scan), what they know (pass code), and what they have (keycard).  All guests are signed in/out and required to display their guest badge at all times. The security entry data tracking is backed by motion-detected video surveillance 24/7.

Website Security

Website security utilizes the highest level of hardware, software, and application security methodology ensuring a trusted site for authorized users. The objective of network access is simple—to allow authorized users to access financial information while simultaneously preventing unauthorized access. Any organization deploying interactive web services must develop a comprehensive network security plan and not rely solely on authentication and encryption to protect their data.

Disaster Recovery

OPOC.us has developed its disaster recovery plan with the goal of continuing the timely service to which our clients are accustomed. Here are some of the highlights and significant features of our business continuity plan, as well as some general technology information.

 Technology


 

Technology Solutions

Our in-house expertise is supported by cutting edge technology that creates solutions and alternatives that drive value innovation.

Advanced Logic
Leading-edge institutional systems are used to measure, quantify and report the evidence necessary to determine options that are best for you.

Capturing that information and mapping it along policy results in consistency.

Integrating functionality based on tested and proven strategies ultimately creates continuous process improvement that keeps your organization advancing to the next level.

Quality Assurance

We have a customized call center that integrates our telephony and computer technology. This directly impacts our client service capacity; allowing us to monitor calls, end lengthy wait times, and end the dilemma of having executives or employees call, only to get a recording.  We are continuously improving the impact our human capital makes through intense coaching and communication.